TERMS & CONDITIONS

Effective Date: [01.05.25]

Welcome to Oindrila. By using our website (www.oindrila.com) and placing an order with us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions apply to all visitors, users, and customers of the site.
By accessing or using any part of the website, you agree to be bound by these terms. If you do not agree, please do not use our website.

2. Products & Orders

All products listed on our website are subject to availability.
We reserve the right to refuse or cancel any order at our discretion.
In case of a cancelled order, we will notify you and refund any payment made.

3. Pricing & Payment

All prices are listed in BDT (Bangladeshi Taka) and are inclusive of applicable taxes.
We accept payments via bKash, Nagad, Rocket, Bank Transfer, and Cash on Delivery (COD) for eligible locations.
Prices and availability are subject to change without prior notice.

4. Shipping & Delivery

Delivery timelines and charges vary depending on your location.
Delays due to external factors (weather, strikes, courier issues) are beyond our control.
Once an order is shipped, you will receive a tracking number via SMS/email.

5. Return & Refund

Please refer to our Return & Refund Policy for details on how returns and refunds are handled.

6. Intellectual Property

All content on the website (text, images, logos, designs, etc.) is the property of Oindrila and protected by copyright laws.
You may not reproduce, copy, or use any content from this site without our written permission.

7. User Responsibilities

You agree to provide accurate, current, and complete information during checkout and registration.
You are responsible for maintaining the confidentiality of your account and password.

8. Limitation of Liability

We are not liable for any direct, indirect, or incidental damages arising from the use or inability to use our website or products.
Our total liability, under any circumstances, shall not exceed the amount paid by you for the product(s) in question.

9. External Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

10. Governing Law

These Terms & Conditions are governed by the laws of the People’s Republic of Bangladesh.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Dhaka.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Oindrila
📞 Mobile: 01886747306
📧 Email: oindrilasaree@gmail.com
🏠 Address: Mirpur, Dhaka – 1216

Terms & Conditions